Refund Policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchange/Refunds
PRODUCT SOLD ARE FINAL :  All wigs and hair product sold are final no refunds or returns due to the COVID - 19 pandemic.

Exchange or refund can be issue only when there has been a mixed by Sibwigs and must be in the same condition as it was received. Contact us at info@sibwigs.com to start a return

 The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.